Support

We’re here to help

Questions, bugs, account help, or feedback — reach out any time and a real person will get back to you.

Email us Publicproof7882@gmail.com Best for detailed questions, bug reports, and account help. We typically reply within a couple of business days.
Call or text +1 (613) 804-2209 Reach us by phone during business hours (Eastern Time) for time-sensitive matters.
How to get help

Tell us what you need

A little detail goes a long way. Here’s what’s most useful for each kind of request.

Report a bug

Something broken or behaving unexpectedly? Email us with your device model, operating-system version, the app version, and a short description of what you were doing when it happened. A screenshot or screen recording helps us reproduce and fix it faster.

Account issues

Trouble signing in, verifying your email, resetting your password, or with verification badges? Contact us from the in-app support channel (in Settings) or email us from the address on your account so we can find you quickly and help securely.

General questions

Wondering how a feature works, how to report or dispute content, or how to use Public Proof responsibly? We’re happy to walk you through it — just email or call and we’ll point you in the right direction.

Account & data

Deleting your account

You can delete your account yourself, right inside the app — no need to contact us first:

  • Open Settings → Security → Danger Zone → Delete Account.
  • Confirm by typing DELETE and entering the verification code we email you.

Deletion is scheduled with a 30-day grace period. If you change your mind, simply sign back in during that window and your account is restored. After 30 days, your personal information and the content you authored are permanently removed from our systems.

Prefer a hand? Email Publicproof7882@gmail.com from your account’s email address and we’ll help you through it. See the Privacy Policy for how your data is handled.